Terms of Service

Last updated: 16 July 2026

These Terms of Service (“Terms”) govern your access to and use of the Lap Zero platform (the “Service”) operated by Carbon Code Product Development SRL (“Carbon Code”, “Lap Zero”, “we”, “our”, or “us”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who we are

Carbon Code Product Development SRL
Str. Bucur nr. 2, Sector 4, Bucharest, Romania
Tax ID (CUI): RO45019100
Trade Register: J40/17192/2021
Email: contact@lapzero.com

2. Definitions

• “Service” — the Lap Zero platform, including the admin panel, race-day applications, driver app, websites, and APIs.

• “User” — anyone using the Service, whether as an organizer, driver, team member, or in another role.

• “Organizer” — a user who creates and manages motorsport events through the Service and who provides the underlying event or motorsport service to drivers.

• “Driver” — a user who registers for events through the Service.

• “Event” — a motorsport activity (such as a time attack, track day, or sprint race) created and run by an Organizer and listed through the Service.

• “Entry Fee” — the amount an Organizer sets for a driver to register for a given Event.

• “Platform Fee” — the fee payable to Lap Zero for each Confirmed Registration on the Pro plan, as described in Section 6. No Platform Fee applies on the Free plan.

• “Confirmed Registration” — a registration in which the driver has completed signup, accepted the applicable disclaimer, and where the Entry Fee has been settled in accordance with the payment method selected for the Event (including registrations where the net Entry Fee is zero as a result of a Voucher).

• “Voucher” — a discount code issued by an Organizer that a driver may apply at checkout, reducing the Entry Fee by between 1% and 100%.

• “Content” — any data, text, images, files, or other material submitted to or generated through the Service.

3. The role of Lap Zero

This section is important. Please read it carefully, as it defines what Lap Zero is and is not responsible for.

3.1 Lap Zero is an intermediary, not the event provider

Lap Zero provides software that enables Organizers to create, publish, and manage motorsport events, and enables drivers to register for those events. Lap Zero is a technology intermediary only.

The Event, and every aspect of it, is provided solely by the Organizer. When a driver registers for an Event, the resulting contract for the Event is concluded directly between the driver and the Organizer. Lap Zero is not a party to that contract.

Lap Zero does not organize, host, run, supervise, or control any Event. Lap Zero does not sell entries to Events on its own behalf, and is not the seller, merchant of record, or provider of the Event.

3.2 The Organizer is solely responsible for the Event

The Organizer is solely responsible for all aspects of its Events, including without limitation:

• Delivering the Event as described, in an accurate and satisfactory manner;

• The safety, conduct, and running of the Event, including any track, venue, equipment, scrutineering, marshalling, and race-day operations;

• Compliance with all applicable laws, regulations, permits, licensing, insurance, and safety requirements;

• Any injury, loss, or damage suffered by any person or property in connection with the Event;

• Whether the Event proceeds, is postponed, rescheduled, modified, or cancelled;

• Communicating with drivers about the Event, including any changes or cancellations;

• Setting and honouring its own refund policy (see Section 7);

• Issuing invoices and receipts to drivers as required by law (see Section 6.4).

3.3 No liability for Events

To the maximum extent permitted by law, Lap Zero is not responsible or liable for any Event, for the acts or omissions of any Organizer, or for any dispute between a driver and an Organizer. This includes, without limitation, situations where:

• An Organizer fails to deliver or properly perform an Event;

• An Event is postponed, rescheduled, changed, or cancelled;

• A driver suffers injury, loss, or damage at or in connection with an Event;

• An Organizer becomes insolvent, ceases activity, or fails to meet its obligations;

• An Organizer fails to provide a refund that is due to a driver.

Any claim a driver may have in relation to an Event lies solely against the Organizer. Drivers should direct all Event-related questions, complaints, and refund requests to the Organizer.

3.4 Information shown to drivers

At the point of registration and payment, and in registration confirmations, the Service informs drivers that Lap Zero acts as an intermediary and that the Event is provided by the Organizer. Organizers agree not to represent otherwise, and not to describe Lap Zero as the provider, seller, or guarantor of any Event.

4. Eligibility

To use the Service, you must:

• Be at least 18 years old, or have the consent of a parent or legal guardian;

• Have the legal capacity to enter into a binding contract;

• Provide accurate and complete registration information;

• Comply with all applicable laws.

If you use the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

5. Accounts

5.1 Registration

To access most features, you must create an account. You are responsible for:

• Providing accurate and current information;

• Maintaining the confidentiality of your login credentials;

• All activity that occurs under your account.

Notify us immediately at contact@lapzero.com if you suspect unauthorized access.

5.2 Account termination by you

You may close your account at any time through the Service or by contacting us. Some data may be retained as described in our Privacy Policy.

5.3 Account termination by us

We may suspend or terminate your account if you:

• Violate these Terms;

• Engage in fraudulent, abusive, or illegal activity;

• Fail to pay Platform Fees or other amounts when due;

• Pose a security risk to the Service or other users.

6. Fees, payments, and invoicing

6.1 Plans

The Service offers a Free plan, a Pro plan, and an Enterprise plan, as described on our pricing page.

The Free plan is available at no cost and carries no Platform Fee, regardless of the number of registrations, subject to the feature limitations published on our pricing page.

The Pro plan carries a Platform Fee as described in Section 6.2. New Pro users may receive a free trial period as published on our pricing page.

Enterprise pricing is custom and agreed in a separate written contract.

6.2 Platform Fee (Pro plan only)

The Platform Fee applies exclusively on the Pro plan. No Platform Fee is charged on the Free plan.

On the Pro plan, a Platform Fee is payable to Lap Zero for each Confirmed Registration on an Event that has an Entry Fee set by the Organizer. The Platform Fee is charged per Confirmed Registration and is independent of the Entry Fee amount, of any discount, and of the payment method used. In particular, a Platform Fee is payable even where a Voucher reduces the net Entry Fee, including where a Voucher reduces it to zero.

On the Pro plan, the only registrations for which no Platform Fee is payable are registrations to Events that have no Entry Fee set in the admin panel (fully free Events).

6.3 How the Platform Fee is paid

This Section applies to Organizers on the Pro plan. Depending on the payment method used for an Event and on your account configuration, the Platform Fee is settled either:

• by automatic deduction at the time the driver's payment is processed through the Service's integrated payment processing; or

• from a balance of prepaid registration entries held on your account; or

• by invoice issued to the Organizer for Platform Fees that have not otherwise been settled.

Where Platform Fees are not settled automatically at the time of registration, you authorize us to collect them by the remaining means above, including by deducting or setting off amounts owed against funds otherwise payable to you through the Service, and by requiring settlement of any outstanding balance before further registrations are processed. We may set a minimum threshold below which Platform Fees are accrued and billed together.

Our failure to issue an invoice on time does not relieve you of your obligation to pay Platform Fees that are due.

6.4 Payment methods and the flow of Entry Fees

Organizers may enable one or more payment methods for their Events. The way Entry Fees flow to the Organizer differs by method, and this affects Lap Zero's role:

• Integrated payment processing (Stripe). Where an Organizer uses the Service's integrated payment processing, payments from drivers are processed through Stripe and paid to the Organizer's connected Stripe account. In this flow, the applicable Platform Fee is deducted at the time of the transaction. Lap Zero acts only as a technical facilitator of the payment on the Organizer's behalf and does not act as the seller of the Event. Your use of Stripe is also subject to Stripe's Services Agreement and Connected Account Agreement.

• Direct bank transfer. Where an Organizer enables bank transfer, the driver pays the Entry Fee directly to the Organizer's own bank account. Lap Zero does not process, receive, hold, handle, or have visibility of these funds at any point. The Service only records the registration and sends notifications; the Organizer confirms receipt of payment and the registration accordingly. The Platform Fee for such registrations is settled as described in Section 6.3.

• Vouchers. A Voucher applied at checkout reduces the Entry Fee payable by the driver. Vouchers are created and controlled entirely by the Organizer, at the Organizer's discretion and risk. The Platform Fee remains payable as set out in Section 6.2.

6.5 Organizer tax and invoicing obligations

Because the Event is provided by the Organizer, the Organizer is the party that supplies the Event to the driver. Accordingly, the Organizer is solely responsible for:

• Issuing any invoice, fiscal receipt, or other document to the driver for the Entry Fee, as required by applicable law;

• Charging, collecting, reporting, and remitting any VAT or other taxes due on the Entry Fee;

• Providing accurate business and tax information (including any VAT identification number) to us and to Stripe.

Lap Zero issues invoices to the Organizer for Platform Fees only. Lap Zero does not invoice drivers and is not responsible for the Organizer's invoicing or tax obligations toward drivers.

6.6 Refunds of Platform Fees

Where a driver's registration is refunded, the treatment of the corresponding Platform Fee depends on how that fee was settled and is handled in accordance with Section 7 and our then-current operational rules. Refunding a driver does not, by itself, discharge Platform Fees already validly incurred except to the extent expressly provided.

6.7 Taxes on Platform Fees

Platform Fees are quoted exclusive of applicable taxes (such as VAT). Taxes will be added where required by law. Where the Organizer is established in another jurisdiction, the parties will apply the VAT treatment required by law (which may include a reverse-charge mechanism), and the Organizer is responsible for providing the information necessary to determine that treatment.

6.8 Price changes

We may change Platform Fees or other pricing with at least 30 days' notice. Continued use of the Service after the change takes effect constitutes acceptance.

6.9 Failed or reversed payments

If a payment to us fails or is reversed, or if an Organizer's account carries an unpaid balance, we may suspend access to paid features until the issue is resolved.

7. Refunds and cancellations between drivers and Organizers

Refunds of Entry Fees are a matter between the driver and the Organizer, and are the sole financial responsibility of the Organizer.

• Each Organizer sets its own refund policy for its Events. The Organizer is responsible for publishing that policy and for honouring it, including in cases where an Event is cancelled, postponed and not rescheduled, or not delivered as described.

• Where a refund is due to a driver, the Organizer is responsible for paying it, in the full amount owed to the driver. Lap Zero does not fund, guarantee, or underwrite refunds of Entry Fees.

• For registrations paid by direct bank transfer, Lap Zero never held the funds; any refund is made directly by the Organizer to the driver.

• If an Organizer fails to provide a refund that is due — including where the Organizer is insolvent, has ceased activity, or has already withdrawn the funds — Lap Zero is not liable for that refund and cannot be required to pay it on the Organizer's behalf, whether or not Lap Zero facilitated the original payment.

Nothing in this Section limits any mandatory rights a driver may have directly against the Organizer under applicable consumer protection law.

8. Chargebacks

Where a driver initiates a chargeback or payment dispute in relation to an Entry Fee paid through integrated payment processing, the Organizer is responsible for the underlying transaction and for any resulting liability, and authorizes Lap Zero to recover from the Organizer any amount charged back, together with any related fees, including by deduction, set-off, or from prepaid balances. The rules of the card networks and payment processors apply to such disputes, and the Organizer agrees to cooperate in resolving them.

9. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose;

• Upload or transmit malware, viruses, or harmful code;

• Attempt to gain unauthorized access to the Service or other users' data;

• Interfere with the operation of the Service (DDoS, scraping, automated abuse);

• Misrepresent your identity or affiliation, or misrepresent Lap Zero's role in relation to any Event;

• Use the Service to harass, abuse, or harm others;

• Reverse-engineer, decompile, or attempt to extract source code from the Service;

• Resell, sublicense, or commercialize access to the Service without our written consent;

• Circumvent any usage limits, Platform Fees, or pricing tiers, including by mischaracterizing paid registrations as free.

We may suspend or terminate accounts that violate these rules.

10. Your content

10.1 Ownership

You retain ownership of all Content you submit to the Service. Lap Zero does not claim ownership of your event data, driver lists, results, or any other information you provide.

10.2 License to us

You grant us a worldwide, non-exclusive, royalty-free license to use, store, process, display, and transmit your Content solely to operate and improve the Service.

10.3 Responsibility

You are responsible for the legality of your Content and for obtaining all necessary rights and consents before submitting it. This includes ensuring you have permission to process driver personal data for the drivers you register.

10.4 Content removal

We may remove Content that violates these Terms, applicable law, or the rights of others.

11. Data processing roles

When you use the Service as an Organizer, you act as a data controller with respect to the personal data of the drivers and team members you register. Carbon Code acts as a data processor on your behalf.

A separate Data Processing Agreement (DPA) governs this relationship. Enterprise customers receive a signed DPA. For Pro and Free users, our standard DPA terms apply automatically and are available on request at contact@lapzero.com.

You agree to:

• Process personal data lawfully and inform data subjects (drivers) appropriately;

• Respond to data subject requests for data you control;

• Notify us of any breach affecting data you control.

12. Service availability

We strive to keep the Service available but do not guarantee uninterrupted access. The Service may be unavailable due to scheduled maintenance, unscheduled outages or technical issues, third-party service disruptions (hosting, Stripe, email providers), or force majeure events.

We are not liable for damages resulting from temporary unavailability. Enterprise customers may have specific service level agreements (SLAs) in their contracts.

13. Intellectual property

The Service, including all software, designs, text, graphics, logos, and trademarks, is owned by Carbon Code or its licensors and protected by intellectual property laws.

You receive a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. No other rights are granted.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:

• Merchantability;

• Fitness for a particular purpose;

• Non-infringement;

• Accuracy or completeness of data;

• Uninterrupted or error-free operation.

We do not warrant that the Service will meet your requirements or that any defects will be corrected. For the avoidance of doubt, and as set out in Section 3, we make no warranty and give no assurance regarding any Event or any Organizer.

15. Limitation of liability

To the maximum extent permitted by law:

• Indirect damages. We are not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities.

• Cap on liability. Our total aggregate liability arising from or related to the Service is limited to the total Platform Fees you paid to us in the 12 months preceding the event giving rise to the claim, or €100, whichever is lower.

• Events. Without limiting the above, we have no liability in respect of any Event, as described in Section 3.

• Force majeure. We are not liable for failures caused by events beyond our reasonable control.

These limitations apply regardless of the legal theory of liability. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnification

You agree to indemnify and hold Carbon Code harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Service;

• Your Events and your acts or omissions as an Organizer, including any claim brought by a driver in relation to an Event or a refund;

• Your violation of these Terms;

• Your violation of applicable laws;

• Your violation of third-party rights;

• Content you submit through the Service.

17. Termination

These Terms remain in effect while you use the Service. Either party may terminate this agreement: by you, by closing your account; by us, with or without cause, with reasonable notice; or by either party immediately if the other party materially breaches these Terms.

Upon termination, your access to the Service ends, and outstanding Platform Fees and other amounts become due. Provisions that by their nature should survive (including those on the role of Lap Zero, intellectual property, disclaimers, limitations of liability, and indemnification) remain in effect. You may export your data before termination. We may retain data as described in our Privacy Policy.

18. Changes to the Service

We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes that affect paid features.

19. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will notify you via email or through the Service at least 30 days before the changes take effect. Continued use of the Service after the changes take effect constitutes acceptance. If you do not agree with the updated Terms, you may close your account before they take effect.

20. Governing law and disputes

These Terms are governed by the laws of Romania, without regard to conflict of law principles. Any dispute arising from or relating to these Terms will be resolved in the competent courts of Bucharest, Romania. Nothing in this section affects your statutory rights as a consumer under EU law.

21. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and any plan-specific agreements, constitute the entire agreement between you and us.

Severability. If any provision is found unenforceable, the remaining provisions remain in effect.

No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices. Notices to you may be sent via email to the address on your account. Notices to us should be sent to contact@lapzero.com.

22. Contact

For questions about these Terms, contact us at:

Carbon Code Product Development SRL
Str. Bucur nr. 2, Sector 4, Bucharest, Romania
Email: contact@lapzero.com